Contact Sunblest Farms Water Restoration

What can you do while you wait for the crew in Sunblest Farms?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• Find the main shutoff and turn it clockwise until it stops. In a basement it's often next to the water meter, low on the wall that faces the street.
• If water is coming up through a floor drain, treat it as sewage and keep people and pets out of it until the crew checks it.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• Take rugs and anything stored on the floor out of the wet area, and keep the interior doors open so air can move.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What will we ask when you call about water damage in Sunblest Farms?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• What started it, if you know, like a burst pipe or rain coming in.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• Whether the basement walls are wet or just the floor.
• Whether this happened overnight or in the last hour.
• The age of the house, if you know it. Homes in Sunblest Farms date mostly from the 1980s to 1990s, and the decade tells the crew what kind of pipes to expect.
• If there's a dog or other pet the crew should know about.
• The name of your insurance company, if you've already decided to file.

If you don't know some of these answers, say so and the crew will check them when they get to the house.

What should you expect when the crew shows up in Sunblest Farms?

The visit opens with the source and safety, since drying can't start while water is still coming in.

With the source stopped, they use moisture meters to find where the water spread inside walls and under floors, and the crew photographs each area for the photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

If you go ahead, the crew removes standing water, sets up drying equipment and checks the readings on return visits until the wet materials are dry.

Which details about Sunblest Farms homes help the crew plan?

Sunblest Farms homes from the 1980s to 1990s tend to have copper supply lines, and leaks often start at fittings or appliance connections. Typical houses here are ranch and two story homes. Basement homes take on water from more directions, so tell us whether it's coming through a wall or from a pipe. Being near the White River and Geist Reservoir means storm water and a high water table are part of the picture, so tell us if the water came from outside. Galvanized steel supply pipes, which rust from the inside, are still around in older houses here. Share what you know about the house on the call, even if it's a rough guess.

What parts of Sunblest Farms and nearby towns do we cover?

The Sunblest Farms crew covers these neighborhoods:

• Sunblest Farms · built mostly in the 1970s to 1980s, basements are common
• Sunblest Farms 19 & 20 · much of it from the 1980s, basements are common
• The Orchards at Sunblest · built mostly in the 1980s, most with basements
• Sunblest Country View · much of it from the 1970s to 1990s, finished basements are common
• Sunblest · basements are common

If you're just outside Sunblest Farms, in Britton Ridge, Sweet Briar, Sand Creek Woods, Spyglass Falls, Sagamore, Lake Stonebridge, Stonewater and Plum Creek, this is still the number to call. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. You can read more about water damage restoration in Sunblest Farms and basement flooding.

What should you know before you call?